Terms of Service

Welcome to Veliena. The terms “we”, “us” and “our” refer to Veliena, a brand operated by Yamora Brands LLC. Veliena operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Veliena is powered by Shopify.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

1. Access and account

You must be at least the age of majority in your jurisdiction to use our Services. You agree to provide accurate and complete account and purchase information, and you are responsible for maintaining the security of your account and for all activity that occurs under it.

2. Our products

Veliena offers cosmetic skincare products, including Veliena Brightening Pads, formulated with ingredients such as turmeric and kojic acid to improve the appearance of uneven skin tone.

All products are intended for external use only. They are not medical products and are not intended to diagnose, treat, cure, or prevent any disease.

Results may vary based on individual skin type and usage. We recommend performing a patch test before full use, especially on sensitive skin. Discontinue use if irritation occurs.

Product appearance, including color and packaging, may vary slightly from the images shown.

3. Orders

By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Orders cannot be changed or canceled once they have entered fulfillment.

Purchases are for personal use only and not for resale.

4. Prices and billing

All prices are listed in US dollars (USD). Prices may change at any time without notice. You agree to provide accurate billing and payment information. Promotional offers may be limited in quantity or duration and are subject to the terms stated with the offer.

5. Shipping and delivery

We currently ship within the United States only. Delivery times are estimates, not guarantees. Full details are set out in our Shipping Policy.

6. Returns and refunds

Our returns and refunds terms, including our 90-day money-back guarantee, are set out in full in our Refund Policy, which forms part of these Terms.

7. Intellectual property

All content on this site, including branding, images, and text, belongs to Veliena and may not be used without our written permission.

8. Disclaimer of warranties

Except as expressly stated in our Refund Policy, all products and services are provided “as is” without warranties of any kind. Veliena does not guarantee specific results.

Veliena products are cosmetic only. Information provided on this site is for general purposes and is not medical advice. Consult a qualified healthcare professional regarding any skin condition.

9. Limitation of liability

To the fullest extent permitted by law, Veliena’s total liability for any claim arising out of your use of our Services or products is limited to the amount you paid for the order giving rise to the claim. Nothing in these Terms limits any right you have under applicable consumer protection law.

10. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

11. Changes to these terms

We may update these Terms from time to time. The version published on this page is the version in effect. Material changes will be reflected in the “last updated” date below.

12. Contact

Veliena — operated by Yamora Brands LLC
30 N Gould St, Ste N, Sheridan, WY 82801, United States
Email: hello@veliena.com
Phone: +1 (307) 249-3631

Last updated: July 31, 2026